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FREQUENTLY ASKED QUESTIONS
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- When do we start?

1.
I have just started my business. I have a small budget. What can
I do to "get the word out" without spending a huge amount
of cash?
Most people
starting a small business are surprised at how much can be done
for a few hundred dollars. It is a great mistake to assume that
you do not need a professional marketing specialist at startup.
If you cannot afford to have your advertising materials prepared
by a professional, you should spend at least a few hours in
consultation.


2.
Once my work is completed, who prints it? Do you?
Pearl Design
is not affiliated with a specific printing vendor; however,
our awareness of the available vendors, along with our knowledge
of printing production, one of the most rapidly advancing technologies,
is an important factor in determining the best economies for
you. Every successful project requires us to begin with the
end in mind. Pearl Design, unlike many other resources, charges
only for our design services. We do not mark up your printing
bills.


3.
How do your rates compare with others in the region?
You'll find
others who charge less and many who charge more. Our talent
level is high and our overhead is low, so we can offer you optimum
value for your marketing investment.


4.
How do you charge? By the job? Retainer?
We charge
on a project-by-project basis. We have set fees for specific
kinds of work, such as logo developments, stationery packages,
and press releases. Many projects, however, are custom-quoted,
since they require a group of services with varying rates.


5.
Can you provide my company with the various disks, CD's, and other
media which we may require?
We can provide
files in a wide variety of formats and media. All of our work
is backed up daily, sometimes hourly. Our attitude toward information
architecture is progressive. We will explore new horizons with
you.


6.
I don't understand all the technical jargon associated with graphic
design. And I'm busy. How can you communicate efficiently and
in plain English so I can make good decisions?
We try very
hard to keep the jargon out of our communications with you.
We understand that our job is to serve you efficiently and make
the best possible use of your valuable time. Jargon creates
confusion and delays.


7.
How long will it take? (We are in a big hurry to get this out
the door...)
Many projects
can be completed in 10 to 15 working days. We have been known
to create a brochure overnight when the occasion demanded it.


8.
Just where in Middlebury are you located?
We are 30
minutes east of downtown South Bend, Indiana, and 2 hours from
Chicago. But we're worth the trip. Most of the time, we can
come to you. And because of the Internet, you're closer than
you think.


9.
What is involved in designing a logo? How can we reproduce it
once it is ready?
Your logo
is your main identity in the marketplace. Allow time for reflection.
Plan at least 6 weeks. To create a good logo, we must interview
you to know of your goals and dreams, your targeted market,
and your breadth of products and services. Then we work to create
a memorable symbol which you will carry with you for the life
of your business. It's a big job and we love it. Once your logo
has been developed, we can furnish it to you on digital media
or reproduction-quality art work, or both. We can also e-mail
your logo wherever you want it sent.


10.
Can you help me with my advance planning and budget in marketing
for the coming year?
We strongly
recommend that you work with a plan, and we know how to help
you construct it.


11.
We have this idea. We just want someone to produce it. Can you?
Of course.
We understand that our clients often want to take the lead in
the creative direction. Our art is created in a business environment,
so we understand that we must be flexible in offering as much
or as little creativity as you desire.


12.
Do you do signage?
Yes. We
have a number of sign-making capabilities. We cut your images,
letters and numbers from pressure-sensitive vinyl in many colors
and mount it to a number of surfaces. We also create designs
for signmakers.


13.
When do we start?
NOW! E-mail
us now for a quote or give us a call at 219.825.2267.

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